What is quriobot?

Quriobot is a more human and more fun alternative to webforms like questionnaires.

We offer a low-stress and convenient alternative to questionnaires any type of webforms and product selecting process, reducing (research) efforts while increasing customer engagement.

  • Give a personal touch to contact forms

    Every company wants to retrieve contact information from (possible) clients. Quriobot does so in a personal, low-friction way and enlarges engagement with your online audience.

    Great example: here (in Dutch)

  • Retrieve feedback in a friendly way

    Stop sending your customers boring feedback forms they don’t want to fill out. Communicate with them in a familiar way that fits your company’s profiles. Responses can be customized to the way you like to speak to your customers and to provide you with upsell opportunities.

    Great example: here

  • Help your customers select their desired products

    Does your webshop contain a lot of products? Does that mean there are a lot of filters which your webshop visitors have to use to get to the produt they are looking for? Quriobot assists you start a conversation with your webshop visitors to help them find exactly what they are looking for. The result? A higher conversion and more sales.

    Great example: here (in Dutch)

  • Gather data

    Derive business insights. Use our analytical capabilities to gather data on customer preferences, concerns, and overall brand experience. We make sure the data you collect can immediately be incorporated into daily operations.

Making forms more fun

Questionnaires are boring? ... Not anymore!

We believe a conversation will do more for you than a list of questions or elements your customers need to fill out. It takes too long and they often do not even want to go through the trouble of filling it out. That is why we decided to make the experience better by combining smart technology with a friendly User Interface and to launch quriobot.

Your customers deserve an engaging experience when they are taking the time to answer your questions. Questions, which answers are vital for your company’s strategy.

Branding

Your brand means everything to you, and we know that you want to flaunt it.

Our Conversational User Interface provides you and your customers with a branded experience, enabling you to prime your customers with your product or service. Create a pleasant online environment to have a conversation with your customers and ensure a great experience every step of the way.

Features/Future

We are always developing

  • The quriobot technology

    We now provide you with a Conversational User Interface to ask your customers all the questions you want in an engaging and fun way. This Conversational User Interface can be integrated on your website or on a standalone page. We have implemented a smart questionnaire logic, ensuring you get the answers to all your questions. All data is collected and presented in Realtime Interactive Reporting to provide you with insights at any given point in time.

  • What will be coming your way

    We will soon be working on getting our interface live on other channels, for example Facebook Messenger on Whatsapp, enabling you to make use of the level of engagement that already exists on other channels. Next to that, we are going to turn any form into a quriobot experience. No more filling out plain fields to provide information, no more long lists of questions, no more barriers of providing feedback. They will all soon be more engaging and more fun!

Some of our clients

  • Nationaal Comite
  • BeFrank
  • Bavaria

Hunt us on Product Hunt

It's quite simple

Quriobot asks, you reply.
That’s all there is to it!

quriobot asks you questions, you reply and it responds with a question or a remark. The initiative for answering is with you, the initiative for asking is with quriobot. You don't have to do anything but answer the question.

There is no pagination to think about, there is no time to worry about. Everything is as familiar and easy as if you're having a chat.

You get to focus and think about what you want to say.
And it does all the rest.

Quriobot

Who we are and what we do.

  • Who we are

    We have grown up using the things we are now trying to change. Over the years, we have developed software and gained experience which is currently being used by companies all over the world.

    We have a background in experience management for the event industry. Amsterdam Dance Event works with us to retrieve feedback from their conference attendees, The Flying Dutch to gain insights in what their visitors are mostly looking forward to and Loveland to discover which artists have been experienced the best by festival goers. We love building products these companies can use to optimize their customer experience and are looking forward to do the same for you

  • What we do

    Quriobot is a new way of asking your customers questions to gain crucial insights in their preferences while increasing engagement. We do not only provide you with cutting-edge conversational UI, we analyze your existing data and jointly establish your requirements and overviews of insights which need to be delivered.

    We make sure you collect data which can immediately be used in daily operations. Your customers will appreciate our branded experience compared to all existing online forms out there.

What's behind us

We have worked for major e-ticketing companies, global consumer brands, hotel chains and use these learnings to optimize the experience for your customers.

Our experience matters. We have delivered key software to major event companies around the world like Alda, Loveland and Extrema. Now we are working to bring a new conversational interface to every type of business that values its customer’s feedback. We take learnings from each of our clients and incorporate it in the development of our business as a whole.

What makes us "different".

We unite a cutting-edge technology platform with a personalized approach, customization, analytics and support services to deliver a total solution for you and your team.

Understanding their customers is a defining element in our client’s strategies and businesses, and they are often viewed as industry role models for their dedication to customer understanding. We strive to match this thrive for excellence and ensure that each of our clients receives the same attention as they pass on to their customers on a daily basis.

We leverage our expertise, our experience, and our excellent customer support to align our objectives with yours and fundamentally change the way your team gets to understand your customers. We do not like to just gather data. We make sure we gather data that can immediately be utilized by your team in day-to-day operations.

Our Approach

We want to help you in any way possible and believe your customers deserve a flawless experience.

  • Analize

    We analyze your existing data together with your team to establish requirements, identify the needs and to create an overview of insights to be delivered.

  • Collect

    We gather data and insights via different online channels by implementing Quriobot’s engaging conversational user interface, making it fun for your customers to answer your questions.

  • Report

    We present insights and data via Realtime Interactive Reports or integrate the data in your own solution and get answers to the questions you ask your customers.

Some of our clients

  • Nationaal Comite
  • BeFrank
  • Bavaria

Put the address for your own website in the bar above

Click on the Arrow. And see it in action on any website ;)

Contact quriobot

We’re open for business, so pay us a visit or give us a call. Even better:


Start the conversation now

Terms and Conditions
for Organizations using Quriobot BV for use of Quriobot System

Version 1st of December 2016

Any question about the content of this document can be send to: support@quriobot.com

Preamble

These terms and conditions constitute a legal agreement (“Agreement”) between the sole proprietor, business entity or business organization listed as the “Organization” on the registration page (referred to as “organization”, “you” and “your”) and Quriobot B.V. (referred to as “QB”, “we”, “our” or “us”), collectively referred to as Parties. By using the Quriobot Website and/or Services, you signify you have read and accepted these Terms of Service of this Website and Services. If you do not agree to these Conditions, do not use Quriobot Website and/or Services.

You agree not to do any of the following:

  1. Sell or resell the services we provide,
  2. Copy the source code of the Service or its content,
  3. Reverse engineer (or make any attempt to discover the source code of the Service), disassemble, modify, decompile, alter, duplicate, or make copies of the Service, or the Site,
  4. Access the Service by any means other than through the interfaces that are provided by Quriobot for use in accessing the Website and/or Services,
  5. Modify or alter the Quriobot widget
  6. Remove or alter Quriobot logo and branding from the widgets or Quriobot pages in any way.



These Terms of Service consist of the following sections.
The main topics of each section are listed below:

  1. Scope of the contract and overview of definitions used throughout the contract;
  2. Description of our role versus your role, the working of the QB Services and your and our obligations when using our services;
  3. Before being able to use our Services, you have to register with QB. You will have to keep your data accurate and up-to-date and we will verify and protect your data carefully;
  4. Subscription and Payments
  5. Anti-Spam legislation and data protection
  6. General terms on the termination, privacy.

SECTION 1: GENERAL PROVISIONS

Article 1.1 General Provisions

These Terms and Conditions apply to all (legal) acts between QB and you and will remain applicable after termination of the Services, irrespective whether you have communicated such termination explicitly to us. The applicability of any other Terms and Conditions is explicitly dismissed, unless agreed otherwise in writing between Parties. Deviations from these Terms of Service are only valid if agreed upon explicitly in writing between Parties.

Article 2.2 Definitions

In this document the following definitions shall have the following meaning:

Account
The account held at QB by the Organization on which the Organization or QB (among other things) activates Questionnaires, registers Data and uses the Interface to communicate with their customers;
Agreement
This agreement and addenda;
Customer
Your customers who wish to participate in your questionnaire and/or other services offered by QB;
Error(s)
A non-notified interruption or unintentional change pursuant to which the QB services cannot be used by the Organization in such manner as intended in this Agreement;
Marks
Logos, service marks, trademarks, trade names, taglines or any other proprietary designations.
Organization
The sole proprietor or business entity or business organization operating a business selling/offering goods and/or services for which it intends to use the QB Services;
Parties
Both Organization and QB;
Party
Either Organization or QB;
QB
Quriobot B.V i.o.., a company with limited liability, having its office in Amsterdam, The Netherlands;
QB System
The software solution that QB provides;
QB Customer
Customer who created a profile on the QB System;
Services
The services provided by QB;
Solution
Providing a remedy or workaround for an Error after such Error has been registered and acknowledged by QB, in such manner that the QB services offers the Organization the agreed upon functionality;
Updates
Software through which bugs in the QB System can be fixed;
Upgrades
Software which forms an addition to the functionality and/or the security of the QB system;
Website
One or more websites exploited by the Organization.

SECTION 2: QB’S SERVICES

Article 2.1 QB’s Role

QB provides services to the Organizations helping them to improve the understanding of their customers and enhancing their experience of the product/service offered by the Organization. QB does not assume any liability for the products or services offered by the Organization. You will be required to register with QB for an account in order to be able to use our Services and Software (see Section C: Registering for QB). A QB account allows you to use QB Service and Dashboard.

Article 2.2 QB System

QB shall use it best efforts to ensure the QB System is available to you for use. QB does not warrant the full and permanent availability and accessibility of the QB System. QB is entitled to temporarily disable the QB System in order to perform maintenance. QB is entitled to amend the QB System and we shall in no event be obliged to maintain, amend and/or add certain functionalities or capacities for and on behalf of the Organization.

You represent and warrant that all your activities – both online and offline – comply with all applicable laws and this Agreement. You ensure the correct use of the QB System and the manner in which the QB System is applied.

You represent and warrant you do not perform or omit any act – and shall put all efforts to ensure none of your Customer shall perform or omit any act – of which you are aware of or should be aware of that such performance or omission is illegal, tortious or causes damages to other parties. We reserve the right to immediately suspend our obligations towards you, prevent your access to the QB System or to immediately terminate the Agreement in the event (we suspect) you are acting in breach of this agreement, without prejudice to QB’s rights to demand compensation of any damages suffered as a consequence thereof. Whether your use of the QB System is considered illegal, tortious or to cause damages to other parties is solely at the discretion of QB.

Article 2.3 Quriobot Widget (QB WIDGET)

Organization is owner and administrator of the Organization Website and is able to use the QB Widget to integrate within the Website to add functionalities offered by the QB system to the Organization Website. The functionalities offered are, amongst others, the ability to offer personal content, enrolment in questionnaires, subscriptions, sharing, conversion and insight into website engagement and other activities.

By implementing the offered embeddable code from the QB System in the HTML code of the Organization Website the Organization agrees to QB collecting data from the Website and that QB can use this data for analyses and use it to improve the QB System and its services.

SECTION 3: REGISTERING WITH QB

Article 3.1 Registration Process

You are required to register with QB before being able to use our Services. During the registration process QB will collect information including your name, business/trade name, location, email address, business identification number, VAT number and phone number. If you register as a business entity, you must also provide information about the owner or principal of the business and the registering person must be authorized to act on behalf of the business and have the authority to bind the business to this Agreement. By registering with QB, you confirm that you are a legal resident of the country that you indicated during registration, and that you are authorized to conduct business in that country.

You warrant that any information provided to QB is true and correct and undertake to keep your information registered with QB up to date. You are obliged to report to QB any changes in company name, status, structure, services or any other changes.

Your username and password to you are strictly personal and should be kept secret. You are responsible for any abuse of the username/password and you shall immediately notify QB of any loss, theft and/or abuse.

Article 3.2 Verification and Acceptance

After registration we will verify your identity in order to determine eligibility to use the Service.

SECTION 4: ORGANIZATION SUBSCRIPTION AND PAYMENT

Article 4.1 Prices

QB charges a monthly fee dependent on the usage of the QB System and your subscription profile. QB shall be entitled to unilaterally amend the fees. In the event such amendment is an increase of the applicable rate, you will be informed of such increase (in writing or by e-mail) at least one (1) month prior to the actual amendment of the rate. In the event you inform us in writing within one (1) month of being informed of the amendment of the fact you do not accept such increased rate, you have the right to terminate the Agreement as of the date of the increase of the rate. Failing such notice and/or failing the termination of the Agreement, the increase shall become effective as of the date referred to in the notice of QB.

In the event QB receives complaints with regard to Organization and such complaints lead to an investigation by QB or any other additional activities by QB, QB shall have the right to invoice Organization for (administration) costs made in connection with such investigation or any other additional activities.

All rates referred to in this Agreement or on the website of QB do not include VAT and any other governmental taxes, levies or other charges, unless explicitly stated otherwise.

Article 4.2 Payment and conversion of subscription

Payment is made after each calendar month by SEPA Direct Debit, credit card or invoice. Other costs incurred, for example, receiving customized reports, will be billed and collected afterwards or handled via SEPA Direct Debit, credit card or invoice.

The direct payment will be announced at least three days prior to execution by email. The exception to this, is the time of registration, when a reference payment will be made immediately. Organization will receive an invoice of this via email except for this reference payment.

When converting a free subscription to a paid subscription, the free account is directly converted to a paid account and the free account is automatically terminated. Payment starts on the day of conversion. This same principle applies to the purchase of upgrade packages within your subscription.

If there is a delay of payment of two (2) invoices, the access to your account will be temporarily closed. You will receive instructions per email on how to pay the invoices and when your account will be reactivated.

If you fail to make timely payments, you are legally in default. You will then owe an interest rate of five percent (5%) per month, unless the statutory interest rate is higher, in which case the statutory interest must be paid. The interest on the amount due will be calculated from the time you are in default, until the moment of payment of the full amount owed.

All judicial and extrajudicial collection costs, costs for lawyers, bailiffs and debt collection agencies included, will be charged to the Organization. The extrajudicial collection costs comply with common pricing used in these cases.

SECTION 5: Anti-Spam legislation and data protection

Article 5.1 Organization Obligations

Organization must comply with all of its obligations under the law (among others Advertising Code via Email (Code E-mail)). In particular, reference is hereby made to the Data Protection Act and the legal provisions which are included for the purpose of unsolicited commercial communications (in accordance with the Telecommunications Act). The Organization is therefore only allowed to send commercial e-mail messages using the QB System to a natural person (subscriber) if the person in question has given consent. In case of violation of the law or obstruction as a result of spam produced by the Organization, we are entitled to block your account immediately.

The Organization is required to take care of the format as well as the content of the e-mails. In every commercial e-mail which the Organization sends to a natural person, the Organization must inform the person in question of the possibility of lodging a statement of opposition to the processing of his personal data as well as indicate the ability to unsubscribe.

Organization will not distribute email messages using the QB System of which the content:

  1. violates national and international legislation;
  2. violates the rights of third parties;
  3. may cause harm to, or be hurtful or discriminating against others.

If the Organization does not comply with its legal obligations or its obligations under this Agreement, then the Organization should compensate for all resulting damages QB suffers. This doesn’t affect any other rights regarding compensation. We also reserve the right to terminate the agreement immediately.

If the Organization uses the QB System to send an emailing campaign, we cannot guarantee that the desired result will be achieved with the emailing campaign. For example, it is possible that the email sent by QB System does not end up in the inbox of the recipient due to a spam filter.

Article 5.2 Personal data and Advertising Codes via email

Organization and QB will do everything for the proper fulfilment of all obligations under the Data Protection Act, and from other Dutch or international legislation on privacy and sending advertising. The person of whom the Organization delivers the personal data to QB, has given the Organization permission to use his/her personal data.

You are responsible for ensuring that its processing of personal data complies with the Data Protection Act and that mailings sent meets all the requirements by law or other government regulations. You have, among other things, the legal obligation to give the person the opportunity to opt out of the mailing. If a person opposes the processing of his personal data, you can no longer contact the person with commercial messages.

You are responsible for carrying out the access / correction rights of those involved. We shall do everything within our power to have the QB System in compliance with the Advertising Code E-mail (Code E-mail) and all provisions contained in the Civil Code on electronic messages for transferring (unsolicited) commercial communications.

Article 5.3 Obligation to report data leaks

QB, as editor, guarantees, insofar as we are obliged to under the Personal Data Protection Act and the Telecommunications Act, to comply with the obligation to report data leaks. This means the access, destruction, modification or release of personal data from QB against the will of us. The release (leakage) of information and the unlawful processing of data by third parties are considered to be data leaks. QB will promptly inform the data processor of any data leak, so that data processor can fulfil its obligations with respect to the obligation to report data leaks. Reporting will take place on the basis of the minimum of requirements of the Web form for the duty to report data leaks of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

QB guarantees, to immediately inform the data processor of any data leak, so the data processor can inform the AP (Autoriteit Persoonsgegevens) in a timely manner. In the event of a data leak, the parties will promptly consult which party will inform the AP (Autoriteit Persoonsgegevens) on the leak.

In the event of a data leak, parties will immediately consult on whether or not to inform stakeholders, taking into Account the requirements of the Data Protection Act and policies of the AP (Autoriteit Persoonsgegevens).

SECTION 6: GENERAL LEGAL TERMS

Article 6.1 Third Party Rights Clause

This Agreement is made for the benefit of the Parties, and is not intended to benefit any third party or be enforceable by any third party. The rights of the Parties to terminate, rescind, or agree any amendment, waiver, variation or settlement under or relating to this Agreement are not subject to the consent of any third party.

Article 6.2 Privacy

QB will use any personal data made available to it only to the extent necessary for the performance of its services. QB will not provide any personal data to third parties, with the exception of a website profile created by an Organization.

QB is registered with the Dutch Data Protection Authority (in Dutch: Autoriteit Persoonsgegevens). Organization shall have the right, upon request, to inspect the personal data with regard to the Organization as registered by QB.

You represent and warrant you comply with all stipulations of the PDPA for the processing of Personal Data entered into the QB System by the Organization and/or the Customer. In the Organization fails to comply with any of its obligations or in the event, judge or governmental department requests or demands QB to do so, QB shall be entitled to immediately suspend its obligations towards the Organization.

QB is responsible for protecting the security of Data in its possession and will maintain commercially reasonable administrative, technical, and physical procedures to protect all your personal information and Data from unauthorized access and accidental loss or modification. However, QB cannot guarantee that unauthorized third parties will never be able to defeat those measures and personal information or profile data for improper purposes. You acknowledge that you provide this personal information regarding you and your customers at your own risk.
Full Privacy policy can be found here

Article 6.3 Confidentiality

Parties shall deal with the other Party’s secret or confidential information and data in a strictly confidential, secure and appropriate manner and will in no way disclose such information to third parties. Parties will only use the information as meant in this provision in the context of an Agreement.

Except when otherwise agreed, secret or confidential information or data will mean, but is not limited to: any information that has been explicitly indicated as secret or confidential by the other Party, all information and data that is known to Parties through the Agreement, technical, financial and business information, drawings, formats, concepts, source codes, pilots and any other information that parties know, or reasonably ought to know, that is a secret or is confidential and should not be disclosed to third parties, for example, because it’s disclosure causes substantial risk of suffering damages or other harm by the other Party.

In deviation of the above, the Parties shall be entitled to provide confidential information to authorized authorities in the event a Party is obliged to do so, pursuant to applicable law. In addition, QB shall be entitled to provide any information (including confidential information) requested or demanded by an Intermediary, in the event it has agreed with an Intermediary to provide such information.

Article 6.4 Indemnification

You agree to indemnify and hold QB harmless for any claims, damages and costs of Customers, Intermediaries and other third parties arising out of or in connection with:

  1. Unauthorized use, illegal use and/or fraudulent use of the QB System by Organization;
  2. Any error in the Website and/or any fault in the products delivered and/or services provided by Organization;
  3. The non compliance by Organization of its obligations under the relevant privacy laws, including but not limited to the PDPA;
  4. Any non-performance or wrongful act of the Organization towards Customer and/or third parties.

Article 6.5 Liability

QB will only be in default after having been given a notice of default in writing and after being granted a reasonable recovery period. In the event QB is liable in respect of failure in the performance of this Agreement or is otherwise liable for any damages suffered by you, QB will in no event be liable for indirect damages.

Indirect damages shall include, but not be limited to: loss of goodwill, loss of profits, lost savings and lost (investment) opportunities. If and insofar QB is liable vis-à-vis the Organization, such liability shall in all cases be limited to an amount equal to the amount that Organization has paid to QB.

Article 6.6 Force Majeure

QB or any third parties engaged by QB, shall never be considered to be in default or in breach of its obligations under any Agreement to the extent that performance of its obligations are prevented by any event of force majeure. "Force majeure" shall be defined as circumstances or events that are beyond the control or will of QB (irrespective whether those conditions or events were foreseeable at the time of the Agreement was entered into) as a result of which QB can not be reasonably requested to meet its obligations under an Agreement. These circumstances or events include, but are not limited to: war, fire, natural disasters, labour disputes, power failures, strikes, epidemics, governmental regulations and/or similar rules, embargoes, failure (bankruptcy or otherwise) by suppliers, unavailability of (systems of) telecommunications services and (attempts to) unauthorized entry into and/or unauthorized use of the systems, networks and databases belonging to QB, the Organization, Intermediaries of which QB, the Organization, Intermediaries are dependant, as well as all services performed poorly by others than QB or third parties engaged by QB.

Article 6.7 Intellectual Property

All intellectual property rights, including, but not limited to, all existing and future rights and claims on, or relating to the use of, copyright and neighboring rights, chips rights, trade name rights, trademarks, domain names, patents, design rights and database rights in respect of the Platform and/or related matters are held solely by QB. Organization has a right of use in respect of the Service for the duration of the Agreement, to the extent necessary for the performance of such Service and Agreement. None of the provisions in these Terms grants Organization any rights regarding to the QB System and/or any related matters.

In no event has the Organization the right to make any modifications to the QB System. In addition, the Organization shall in no event have the right to decompile, copy or otherwise (attempt to) edit the QB System.

Article 6.8 Complaints, Errors and Support

Organization shall respond to messages and complaints of Customers. Organization is held to inform QB as soon as possible of any Errors it becomes aware of.

In the event of an Error, the following protocol applies:

  1. Organization shall inform QB of the Error;
  2. QB takes care of Registration;
  3. QB shall start to investigate the Error and shall use its best efforts to reach a Solution within a reasonable period of time;
  4. QB shall inform the Organization if and when a Solution is realized.

Article 6.9 Term, termination and transfer

The Agreement between Organization and QB is effective as of the date these terms of service are accepted by the Organization. The Agreement shall be effective for an indefinite period of time. Each Party has the right to terminate this Agreement, taking into account a notice period of at least one (1) month unless otherwise agreed between the Organization and QB. Either Party shall have the right to immediately dissolve this Agreement in writing in the event the other Party:

  1. is declared bankrupt, is granted a moratorium of payments, ceases its business or is liquidated;
  2. does not meet one or more of its obligations under this Agreement and continues to do so for more than thirty (30) days after being sent a written notice of default.

Organization is, at all times, responsible for the legal obligation retention of its invoices, even after the termination of this Agreement.

Article 6.10 Miscellaneous

This Agreement supersedes any prior agreements made between the Parties with regard to the subject hereof, irrespective of whether such agreements were made in writing or orally.

This Agreement is governed by the laws of the Netherlands, and the parties hereby submit to the exclusive jurisdiction of the Amsterdam based courts for the resolution of any dispute, which may arise in connection herewith. If one or more provisions of these Terms are or are to be considered void or voidable by the competent court, the remaining provisions of these Terms of Service shall remain in full force.

QB is entitled to have certain services or part of services carried out by third parties.

You are not entitled to transfer an Agreement or the rights and obligations contained therein, unless with the prior written permission of QB, which may be given under certain (then to be indicated) conditions. QB is allowed to transfer its rights and obligations to a third party. Organization will be notified of such transfer.

Terms and conditions
for consumers using quriobot

These Terms and Conditions were last changed on 1st of December 2016.

Introduction

Quriobot has a main goal of enhancing the relationship between a company and its users. To achieve this, Quriobot develops solutions that are both technological innovative as well as innovative in User interfacing and User Experience.

Preamble

These terms and conditions constitute a legal agreement (“Agreement”) between the Visitor, User and Registered User (referred to as user, your, you) and Quriobot B.V. (referred to as “QB”, “we”, “our” or “us”), collectively referred to as Parties.

You agree not to do any of the following:

  1. Sell or resell the services we provide,
  2. Copy the source code of the Service or its content,
  3. Reverse engineer (or make any attempt to discover the source code of the Service), disassemble, modify, decompile, alter, duplicate, or make copies of the Service, or the Site,
  4. Access the Service by any means other than through the interfaces that are provided by Quriobot for use in accessing the Website and/or Services,
  5. Modify or alter the Quriobot widget
  6. Remove or alter Quriobot logo and branding from the widgets or Quriobot pages in any way.



These Terms of Service consist of the following sections.

  1. Definitions – describes the definitions used in this agreement;
  2. General – general description of the company;
  3. Application – How and to whom this agreement applies;
  4. User instructions – Instructions for the user on how to use the QB system;
  5. Registration – Instructions on how to register;
  6. Liability – The explanation of liability;
  7. Property rights - The explanation on property rights;
  8. Changes to Terms and Conditions – how and when changes can be made and are communicated
  9. Final Provisions – Final provisions of this agreement

Definitions

In this document the following definitions shall have the following meaning:

Agreement
This agreement and addenda;
Visitor
A visitor on one of the websites of QB;
Marks
Logos, service marks, trademarks, trade names, taglines or any other proprietary designations.
Parties
Both you and QB;
Party
Either you or QB;
QB
Quriobot B.V. i.o., a company with limited liability, having its office in Amsterdam, The Netherlands.
QB System
The software solution that QB provides;
Registered User
User who created a profile on the QB System
Services
The services provided by QB
User Account
The account held at QB by you on which you keep your personal profile data and preferences.
Website
One or more websites exploited QB or one its client Organizations.

GENERAL

  1. QB System is the software solution with which QB client Organizations can manage their customers-information centrally and communicate with them, retrieve feedback and get them involved.
  2. These Terms and Conditions apply to the use of the QB System offered on the domain names: http(s)://quriobot.com or a subdomain thereof.
  3. You can contact QB via support@quriobot.com.
  4. Quriobot is responsible for the registration, management, processing and storing of the personal data of User accounts on the QB System. See the privacy statement for more information.

APPLICATION

  1. These Terms and Conditions apply to the following:
    1. Visitors visiting the website(s) of QB;
    2. Users using QB system;
    3. Registration by the User as defined in the article labelled as Registration;
    4. All of the Platform’s accessible data, files, and services, including User and Client Contributions (the “Content”);
    5. any other relationship between Quriobot and the User.
  2. Everyone visiting or using the website or using QB System is deemed to have read and with that accepted these Terms and Conditions. QB advises to read these Terms and Conditions carefully before you visit and/or use the QB System. Deviating from those conditions can only apply when expressly accepted in writing by QB.

USER INSTRUCTIONS

  1. QB advises you to observe certain caution when using the QB system, such as:
    1. to not disclose sensitive personal information, such as bank account numbers and credit card numbers;
    2. to arrange for adequate security of their computer(s) or other systems.
  2. You are not allowed:
    1. To disrupt the functioning of the QB system or other users by impeding or restricting the users by:
      1. distributing malicious software such as viruses;
      2. gaining unauthorized access to the computers of QB or other visitors;
      3. using any automated systems such as robots and/or spiders;
      4. (attempting to) circumvent, disable or otherwise interfere with the security related features of the QB system or other parts;
    2. To post content that violates the law or social decency, can cause harm, is abusive, harassing, defamatory, vulgar, obscene, offensive, abusive, racist or otherwise objectionable or in any form whatsoever can inflict harm to minors;
    3. To use QB system for any unauthorized copying of works protected by intellectual property rights, copyright, image rights or other such rights;
    4. To provide incomplete, incorrect or outdated information during Registration, to pretend to be someone else during Registration or registering through various e-mail addresses;
    5. To use the QB System for unlawful and criminal acts.
  3. If QB is of the opinion that if a user has acted in contravention of this article, or any other provisions of these Terms and Conditions, it has the right take measures. The measures that QB can take include:
    1. To temporarily or permanently ban access to the QB System;
    2. To terminate or suspend Registration;
    3. To recover any damages and costs from the user arising from the breach of the Terms and Conditions.
  4. QB is not liable for any damages or costs a user sustains when QB makes use of its powers under this section.
  5. Users indemnify QB of all claims of third parties related to their use of the QB System and/or the failure or non-compliance of their obligations towards QB, whether or not arising from these Terms and Conditions, or further rules set by QB and/or instructions that QB has given to the User.

REGISTRATION USER ACCOUNT

  1. You can register free of charge by filling in an electronic registration form (the “Registration Form”) on the QB System and sending it to QB. Users must complete the mandatory items highlighted in the Registration Form completely and truthfully. As part of the Registration, you agree to these Terms and Conditions and with the fact that QB stores and uses personal data for compliance with its obligations towards each User. In doing so, QB always observes the Privacy and Cookie statement.
  2. Users under 16 must have permission from their parents or legal guardian to register. QB does not accept any liability if this proves not to be the case.
  3. QB reserves the right to refuse a registration. QB will inform the User as soon as possible when his/her registration is refused.
  4. If QB approves your Registration, QB will send you a confirmation message to the email address specified by you during the Registration Form. From that moment on, you are a registered user.

LIABILITY

  1. If a user uses (part of) the QB System or the Content in breach of these provisions, he does so at his own risk. Quriobot is not liable for any damages or costs resulting from such use.
  2. Quriobot is not liable for any damages or costs arising from the use or inability to use (parts of) the QB System, including damage resulting from incorrect or incomplete Content or computer viruses, unless the damage or costs are the result of deliberate recklessness of QB.

EXTERNAL WEB PAGES

  1. The QB System may contain advertisements and links to external web pages. QB is not liable for the use, content or operation of these external websites or web pages to which a link is made to. The privacy statement of the QB System does not apply to personal data collected on or through such external websites.

PROPERTY RIGHTS WEBSITE AND CONTENT

PROPERTY RIGHTS WEBSITE

  1. Unless otherwise stated, all rights, including copyrights, trademarks and logos, domain names and other intellectual property rights pertaining to the format, the concept, the look and feel, and the name of the QB System belong to QB.

PROPERTY RIGHTS CONTENT

  1. Unless otherwise stated, all rights, including copyrights and other intellectual property rights of the Content belong to the person who posted the relevant Contribution.
  2. The (intellectual) property rights to the brands on the QB System remain with the rights holders at all times.
  3. QB is entitled to show advertisements before, after or at the same time of the display of Content on the QB system or other forms of communication like E-mail campaigns.

CHANGE OF TERMS AND CONDITIONS, WEBSITE OR CONTENT

  1. QB reserves the right to modify these Terms and Conditions or to supplement them by publishing the revised Terms and Conditions on the Website. Website users and visitors are advised to regularly check the Terms and Conditions for changes. Amendments to the Terms and Conditions are effective immediately. Users will be notified of any material changes to the Terms and Conditions via a mailing or a message placed on the QB System. If a User does not agree with the amendment to the Terms and Conditions, the User may at any time terminate its registration.
  2. QB is at all times entitled to change, remove, fully or partially suspend or terminate the accessibility of the QB System or its Content. QB is not liable for any damages or costs of the users or visitor as a result of any actions mentioned in this article.

FINAL PROVISIONS

  1. QB makes every effort to avoid infringement of third party rights and QB asks rights holders to report any breaches through privacy@Quriobot.com, so that appropriate action can be taken against the offending Content. Notifications need to include the following information:
    1. a description of the Content with at least the full URL;
    2. a description of the rights that you own and which might have been or are being violated;
    3. your contact details (name, address, email address and phone number), so we can contact you.
  2. Are or will these Terms and Conditions be partially invalid, Visitors and Users will remain bound to the remaining sections. QB will replace the void part by provisions that are valid, and of which the legal effect, given the content and scope of these Terms and Conditions, is as similar as possible to that of the invalid part.
  3. These Terms and Conditions shall be exclusively governed by Dutch law. All disputes arising in connection with these Terms and Conditions, including disputes concerning the existence and validity thereof, shall be settled by the competent court in Amsterdam.

Privacy & Cookie Policy

This privacy statement was last changed on 1st of December 2016.

Introduction

We believe that it is important to be transparent about the way we handle your personal information. With this privacy & cookie policy we want to contribute to that. However, if you have any questions about how we handle your personal information, you can send an email to privacy@quriobot.com.

Welcome to Quriobot on http://quriobot.com or one of its subdomains. http://quriobot.com is a website of Quriobot B.V. This privacy policy applies to the processing of personal data of users, visitors, customers and subscribers of (mobile) websites (including apps) and products and services of Quriobot B.V. (hereinafter referred to as "Quriobot"). With this privacy policy, Quriobot provides information about the data that we process regarding the users of our (mobile) websites (including apps), shops and other services such as online promotions, trade shows and promotions, competitions and loyalty programs.

The personal information we proces about you (hereinafter referred to as: ‘personal data’) is treated and protected with the utmost care. To this end, we comply with all applicable laws and regulations, including the Dutch Personal Data Protection Act (Wet Bescherming Persoonsgegevens in Dutch).

The company responsible for the processing of personal data is Quriobot B.V. We have registered the processing of personal data with the Dutch Data Protection Authority (CBP). More information about the Dutch Data Protection Authority and about privacy can be found at http://www.cbpweb.nl.

CONTACT

You can always contact privacy@quriobot.com if you have any questions regarding this privacy policy.

Providing personal data is not compulsory

In principle, the provision of personal data is not compulsory. At all times, you have the choice whether you want to enter your personal data or not. However, in order to make use of some of our services, the entry of your personal data is necessary. When you are asked to enter data, it will be specified which information is necessary to avail of the service and which information therefore must be entered, and which data is optional.

Types of data and purpose of processing

When offering services, we may process personal data. This concerns data such as your name, contact details, date of birth, gender, email address, and also data about your interests as a user of one or more of our (mobile) websites (including apps), products or services. This data may be known to us because you have indicated that you care about certain topics or because we have derived your interests from the way you use our (mobile) websites (including apps), services or products. It may also be that you have given us access to certain data (eg location data, or through links with social media).

In addition, financial data, such as your bank account details, will be processed if you order products on one of our websites or if you subscribe to certain services, insofar as this data is necessary for the payment of the subscriptions or products in question. Our servers may also automatically register certain data, such as the URL, IP address, browser type and language, and the date and time of your visit to our (mobile) websites (including apps).

Quriobot may combine your personal data with other data collected as part of your use of our various services. Based on this data we may create a profile in order for us to provide you with an improved service and to be able to match the contents of our products and services (e.g. websites and apps) more effectively with your interests. If you have any objections to the sharing and combining of your personal data, you can report this by sending an email to privacy@Quriobot.com.

We collect and process personal data for the following purposes, including through our (mobile) websites (including apps):

  1. for effectuating and implementing a agreement we have entered into with you;
  2. to offer and deliver to you the agreed services, products and/or information, as well as to adapt these to your needs and desires;
  3. to allow you the opportunity to post and share information on one of the websites, or - if a site includes this option - to contact other users;
  4. to make specific offers: for example, via email. Also an advert might be displayed on a (mobile) website or within an app of a product we suspects might interest you on the basis of the data processed. In optimising this service, we may create a profile of you;
  5. to send you a newsletter, offer, user information, service notice or other electronic message;
  6. to analyse, maintain, optimise, protect and prevent from fraud our websites and related technologies;
  7. to comply with the rules and regulations applicable to us and for dealing with disputes and the execution of (audit) inspections;
  8. to conduct market research and compile management information for product and service development and to determine the (overall) strategy;

In principle, we will save your personal data for as long as it is necessary for the aforementioned purposes, or to comply with our statutory obligations (e.g. for storing data).

Sharing and publishing personal data

As previously mentioned, we may combine your personal data with data which has been collected as part of your purchase or use of our products or services (or products and services of group companies). If you object to this sharing or combining of your personal data, you can report this by sending an email to privacy@Quriobot.com.

Only if you have provided us with (explicit) consent to do so, we can use your electronic contact details, such as your email address, for sending information and offers provided by third parties about their products and services. Such information and offers will always be sent by Quriobot or its partners. The information and offers provided by third parties (e.g. parties that advertise through our services) are always judged by us before we send them. You can always withdraw any permission you have given for third parties to use these electronic contact details. In both cases, you can send an email to privacy@Quriobot.com.

In special cases we can give your personal data to third parties without your direct permission. Special cases, for example, include legitimate requests to this end by statutory authorities, subpoenas or court orders, actions to detect or prevent any damage or fraud, or actions to guarantee the security of our network and services. We will also provide personal data to so-called processors who – on our instruction – supply products and services requested by you. Unless you indicate otherwise, your personal data will only be used for purposes of this delivery.

Quriobot is entitled to share any anonymous information with third parties, such as the number of users who searched for a particular search term, or how many users clicked on a particular ad. On the basis of this data, specific users can be identified.

security

At all times, when processing personal data, we maintain a level of security which – given the current state of technology – is adequate to prevent unauthorised access to, and manipulation, publication or loss of personal data.

Obligation to report data leaks

Quriobot, as editor (“Editor”) guarantees, insofar as he is obliged to under the Personal Data Protection Act and the Telecommunications Act, to comply with the obligation to report data leaks. This means the access, destruction, modification or release of personal data from Quriobot against the will of Quriobot. The release (leakage) of information and the unlawful processing of data by third parties are considered to be data leaks. The editor will promptly inform the data processor of any data leak, so the data processor can fulfil its obligations with respect to the obligation to report data leaks. Reporting will take place on the basis of the minimum requirements of the Web Form duty to report data leaks of the Dutch Data Protection Authority (DPA).

Editor guarantees, to immediately inform the data processor of any data leak, so the data processor can inform the DPA in a timely manner. In the event of a data leak, the parties will promptly consult which party will inform the DPA on the leak.

In the event of a data leak, parties will immediately consult on whether or not to inform stakeholders, taking into account the requirements of the Data Protection Act and policies of the DPA.

Opposition, access, rectification and removal of personal data

If you would like to know what personal data relating to you we have processed, if you would like to rectify this data or would like to have data removed in accordance with applicable regulations, you can send an email to privacy@quriobot.com, stating ‘access/rectification/removal of personal data’. If you would prefer your personal data not to be passed on to group companies or third parties, or combining your personal data to a profile, or to be used for making targeted offers or for receiving information and offers through electronic contact, you can likewise indicate this. In your request you should at least state your full name and address, accompanied by a copy of your ID so that we can determine if the information is being sent to the right person. If we cannot (fully) establish to which personal data your request for access, rectification or removal relates, we may ask you to specify your request further. We will suspend the execution of your request until you have provided us with these (further) specifications. After dealing with your request, we will always send you a confirmation message.

Also, many of our websites enable you to view or modify your personal data, and offer the possibility to remove your personal data entered into such a website using the specified options available.

children below the age of 16

The parent(s) or legal representatives of children below the age of 16 years should –in the best interest of their child- read this privacy & cookie policy. The parent(s) or legal representatives can object to the processing of personal data of the child, access or correct the personal data, or give permission for the use of electronic contact details, such as an email address, for sending information and offers of products and services of third parties.

COOKIES

Cookies are simple, small text files that are stored on the hard drive or in the memory of your computer. Cookies cannot damage your computer or the files that are stored on your computer.

Cookies ensure our websites will recognise your computer when you visit them again. For example, we use cookies to keep track of which items you have seen, or to remember the preferences you have set for a particular service or webpage. We also use cookies for statistical purposes. To see how often a website is visited, which website(s) visitors came from, and which webpages are being viewed. We can also make use of cookies (provided you have consented to the use of these cookies) to better match the advertisements on the websites you visit to your interests and needs, in order to prevent certain information and/or advertisements from being displayed too frequently and to register how often an advertisement is displayed.

We make use of session cookies. These session cookies are automatically removed when you close your internet browser. We also make use of a so called unique-id cookie, to recognise an internet user as a unique visitor. This cookie has a lifetime of one year on most of our websites, which means this cookie will be removed automatically once you have not visited our websites for that period. Last, we can make use of (provided you have provided consent to use these cookies) temporary cookies. These temporary cookies can register your browsing of our websites over a period of ninety days (max). When you make contact with our websites on day ninety-one, the data registered on day one will be removed from the cookie. The data collected through the use of these cookies will automatically be removed 180 days after your last visit to our websites. If you disable the installation of cookies (through your computer’s browser settings), certain functions may no longer work or it may not be possible to use certain services.

You can decide for yourself (at any time) if you want to accept or refuse your cookies or if you would like your browser to notify you when a cookie is being installed. You may for example withdraw consent for the use of cookies by Google and its group companies via http://www.google.nl/privacy_ads.html and viahttp://www.youronlinechoices.eu/nl you can do the same for cookies used by other advertising networks who present advertisements on our websites.

changes to the privacy and cookie policy

We retain the right to change this privacy & cookie policy. We therefore advise you to regularly check this page to see if any changes have been made. If we make any significant changes, we will ensure that this is made known more prominently, for example via e-mail for specific services.

Disclaimer Quriobot

This disclaimer was last modified on 1st of December 2016.

Despite the constant care and attention we pay to the composition of this website (http://quriobot.com and its subdomains) and the data contained therein, Quriobot B.V. (acting under the brand name "Quriobot", hereinafter referred to as "Quriobot") cannot guarantee the completeness, accuracy or timeliness of the data and the contents of this site. In no event will Quriobot be liable for any incidental, indirect, consequential or special damages of any kind, or any damages whatsoever, arising out of or in connection with the use of this website or any linked websites.

Statements and opinions expressed in articles and announcements on the pages of this site are those of the author(s) and not (necessarily) those of the webmaster, the internet provider or Quriobot. Quriobot can in no way whatsoever be held responsible for the content of such views nor can it be held liable for any direct or indirect damages that may arise from such views.

Quriobot cannot guarantee that the information on this site is suitable for the purpose for which the information is consulted. All information, products and services are offered in the state in which they actually exist and without any (implicit) guarantee or warranty with respect to their suitability, fitness for a particular purpose or otherwise.

Quriobot neither guarantees nor supports any product or service mentioned on this website, nor does it warrant any assertions made by the manufacturers of such products. To this end, the user of this site is always recommended to obtain independent information and/or to perform independent research before using the information acquired via this website.

The information on this website is regularly supplemented and/or modified. Quriobot reserves the right to make any changes with immediate effect and without providing any notice thereof.

LINKS to other websites

On this website, you will find a number of links to other websites. Quriobot cannot be held liable for the content of these websites nor for the way in which these websites handle your (personal) data. For information in this regard, read the privacy policy, disclaimer, copyright notice and general terms & conditions, if available, of any website you visit.

Copyright Notice

This copyright notice was last modified on 1st of December 2016.

All (intellectual) property rights relating to the website of Quriobot (http://quriobot.com and its subdomains) and the logo of Quriobot, including but not limited to the trademark rights, are owned exclusively by Quriobot B.V. (acting under the brand name "Quriobot", hereinafter referred to as "Quriobot"). Quriobot explicitly reserves all rights.

The (copy)rights to the concept (format) and content of this website (the information, images, sounds, texts and other information contained therein) are held exclusively by Quriobot and/or its licensors. The contents of this website are, outside of Quriobot, group companies and partners with which Quriobot maintains economic relations, for personal use only. Without the prior written consent of Quriobot, transmission, distribution or making available to third parties of the content of this website, or any part thereof, is prohibited, except to the extent strictly necessary to use this website.

If and insofar the content of this website includes contributions from users, the rights thereon are owned by these users (unless these rights have been renounced in the user terms of this website and/or these rights have been transferred to Quriobot).

Quriobot has the right, but not the obligation, to deny access to information or to remove information from this website if, at the sole discretion of Quriobot, there is (potential) infringement of third party rights.

Moreover, Quriobot also has the right, unless otherwise agreed with the author(s), to shorten submitted material and/or edit it. This applies to texts, music and images.

quriobot

friendly. fun. feedback.

A new way of asking for feedback and a friendly way of helping your customers find what they are looking for.

See cases Show quriobot
referral program