Terms and Conditions

Version 1st of May 2018

Any question about the content of this document can be send to: legal@quriobot.com


These Terms of Services (the "Agreement") are a legal agreement between You as the user and Hugo B.V., a private company registered under the Laws of The Netherlands with company number 64751333, having its registered address situated Keienbergweg 97, 1101 GG, Amsterdam, The Netherlands ("Quriobot", or "We" "Our" or "Us"), that governs Your limited, non-exclusive and terminable right to the use of the Quriobot Site and Services as defined herein. If You do not agree to this Agreement, You must not sign up for an account and shall not make use of any of the Services or the Site. By agreeing to this Agreement, you acknowledge that You have read this Agreement, understood it, and agree to be bound by its terms and conditions.

If You do not agree to this Agreement, You must not sign up for an Account and shall not make use of any of the Services or the Site. By agreeing to this Agreement, You acknowledge that You have read this Agreement, understood it, and agree to be bound by its terms and conditions.

We may amend this Agreement from time to time. We will provide You with advance notice of the modifications via email to the email associated to Your Account and by posting a written notice on Our Site and You hereby agree that this shall constitute adequate notice in this regard. All amended terms automatically take effect on the sooner of the day You use the Site and/or Services, or 30 calendar days after they are initially posted on the Site. Your use of the Site and/or Services following the effective date of any modifications to this Agreement will constitute Your acceptance of the Agreement, as modified.

SECTION 1: Definitions

shall mean an account with Quriobot to use the Services;
shall mean these Terms of Service, including any annexes thereto which form an integral part thereof and which in their totality, govern Your relationship with Quriobot;
Applicable law
shall mean the laws to which Quriobot is subject, particularly the Laws of The Netherlands, where Quriobot is incorporated and the Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and any other laws as may be applicable from time to time;
Confidential Information
shall mean all information provided by You or Us (the “Disclosing Party”), to the other party (the “Receiving Party”), whether orally or in writing, which information is designated as being confidential. Provided that for all intents and purposes, Confidential Information shall not be construed to include any information that is (a) publicly known at the time of disclosure or subsequently becomes publicly known through no fault of the Receiving Party; (b) discovered or created by the Receiving Party before disclosure by the Disclosing Party; (c) learned by the Receiving Party through legitimate means other than from the Disclosing Party or Disclosing Party's representatives; or (d) is disclosed by the Receiving Party with the Disclosing Party's prior written approval;
shall mean content, Personal Data, information, Know-How and Confidential Information relating to Your business, some of which may not be publicly available, including but not limited to technical and commercial information concerning Your, or any of Your parent company’s or subsidiaries’, business, systems, processes, software and services, as the case may be;
Intellectual Property Rights
shall mean the copyright, including the moral and related rights, rights to use, musical works, literary works, designs, databases or any other copyright protected works, trade names, protected business identifiers, patents, utility models and trademarks, and all other industrial and intellectual property rights, in each case whether registered or unregistered, which currently subsist, or will subsist, now or in the future, in any part of the world;
shall mean unpatented information, knowledge, experience, formula, research, processes, studies, reports, Data and designs developed by and/or in Your possession;
Personal Data
means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
shall mean the software as a service (SaaS) offered by Quriobot and having a variety of resources including but not limited to conversational user interfaces, funnels and form analysis, feedback, surveys, consultancy and other functionalities as developed and introduced by Quriobot from time to time and as further described on the Site at the Product section;
shall mean the website https://quriobot.com, in addition to any sub-pages that are integrated within this website;
Subscription Plan
shall mean one of the different subscription packages through which You can use the Services as further described in Our Product section;
Subscription Term
shall mean the period of time for which subscription to the Services shall be made available by Quriobot to You, subject to Your adherence to the obligations undertaken by virtue of this Agreement;
Third Party/ies
shall mean any persons, whether legal or natural, which are neither You nor Quriobot;
Trial Period
shall mean free access provided to You by Quriobot for a limited and established period of time, to the Services, which shall be granted at the sole discretion of Quriobot, which access may be revoked by Quriobot at any time without need of any prior notice;
shall mean a person, whether natural or legal, acting in the course of a trade or business, and who agrees to be bound by the terms contained in this Agreement.

SECTION 2: Account Registration, Access and Disclosure

Article 2.1

To use the Site and benefit from Our Services, You must create an Account by completing a registration form, by providing Us with all required information and activating the “I accept the Terms of Service” and “Data processor agreement” check-box and submitting the data. You agree to provide Us with complete and accurate information upon registration and to keep such information accurate and up-to-date during Your course of use of Our Service. You are advised to keep Your login credentials strictly confidential and to refrain from disclosing these to anyone. We shall not be held responsible for unauthorized access to Your Account arising from Your failure to keep Your login credentials safe and secure.

Article 2.2

If You are using the Site or Services for and on behalf of a legal entity You may do so by creating a separate Account with Quriobot or by adding a new organization site to Your existing Account. Any such separate Account or new organization site to Your existing Account shall be governed by the terms and conditions set forth in this Agreement and as further detailed in clause 2.6 hereunder. If You are using the Site or Service for and on behalf of a legal entity, You shall be, and shall be presumed to be empowered by and/or properly authorized for and on behalf of that legal entity and You and the legal entity shall be jointly and severally subject to this Agreement. If You no longer remain a duly authorized representative of the legal entity, You shall be responsible to immediately inform Quriobot, in which case the legal entity shall remain subject to the Agreement, and the legal entity shall contemporaneously proceed to inform Quriobot of the new authorized representative. Until a new authorized representative has been notified to Quriobot, You shall remain responsible as aforesaid. Quriobot shall not be held liable should a person without the necessary power / non properly authorized person enter into this Agreement for and on behalf of a legal entity.

Article 2.3

We reserve the right for Us, Our contractors or Our employees, after obtaining Your prior consent, to access Your Account and the information that You have provided for support, maintenance and servicing purposes or for any security-related, technical or billing reasons.

Article 2.4

It is Your responsibility to protect Your Personal Data and maintain the confidentiality of Your user information and passwords. You are also responsible for promptly notifying Quriobot of any unauthorized use of Your account, or breach of Your Account information or password. To the extent that such loss has not been caused due to gross negligence, willful misconduct, fraud or bad faith by Quriobot, Quriobot will not be liable for any loss that You may incur as a result of someone else using Your username or password, either with or without Your knowledge. To the extent allowable by the Applicable Law, You shall be liable for any expenses, including usage charges and fines, fees, civil judgments, and reasonable attorney's fees for Your intentional or negligent failure to safeguard user and password information and/or promptly notifying Quriobot about any unauthorized use of Your Account or breach of Your Account information or password.

Article 2.5

If you are:

  1. a parent company owning a majority shareholding (51% or higher) in a subsidiary company or other legal entity; or
  2. a subsidiary company or other legal entity, owned by a parent company owning a majority shareholding (51% or higher); and
  3. wish to extend this Agreement to either Your parent company or Your subsidiaries, as the case may be, You may do so by creating a separate Account with Quriobot or by adding a new organization site to Your existing Account. Any such separate Account or new organization site to Your existing Account shall be governed by the terms and conditions set forth in this Agreement.

Article 2.6

Your parent company or subsidiary(ies), as the case may be, shall be deemed to be a third-party beneficiary of this Agreement with the same rights and obligations attributed to You and Quriobot under this Agreement and shall take on all responsibilities and obligations as if such parent company or subsidiary, as the case may be, were You.

SECTION 3: Extent of Services

Article 3.1

The extent of the Service(s) to which You may have access to may be dependent on the relevant Subscription Plan, Subscription Term and respective and timely payment of Service fees to Quriobot.

SECTION 4: Subscription

Article 4.1

We offer several different Subscription Plans for Our Services. The applicable Subscription Term Plan depends on Your choice. Your Subscription Plan is selected during Your Account registration and You can choose to change Your plan at any time. Information about Our standard plans can be found on Our Pricing page. All fees quoted on Our site are exclusive of VAT or any other taxes that may be applicable in Your jurisdiction. For additional information about, or customization of Our Subscription Plans, please contact us via sales@quriobot.com. You may upgrade or downgrade Your Subscription at any time during Your Subscription Term, upon which We will apply the respective fees on a pro-rata basis.

Article 4.2

Following Your current Subscription Term, We reserve the right to amend the Subscription Plans and/or Subscription Term at any time or introduce new fees and/or subscription levels or charges. We will provide You with thirty (30) calendar days’ written notice in advance during which You will have the right to unsubscribe from, or change Your current Subscription Plan, should You not agree with these amendments.

SECTION 5: Subscription Term and Renewal

Article 5.1

When starting a paid subscription plan You will be prompted to enter Your payment details if You have not already done so. If You've already updated Your payment details, Your credit card or PayPal account will be automatically charged on the displayed billing date on the billing section associated to Your Account on Our Site.

Article 5.2

Renewal Term. Unless Quriobot is notified in writing at least five business (5) days before the end of the conclusion of Your current Subscription Term (or any subsequent Renewal Term) that You do not intend to renew Your subscription, You will be enrolled into an automatic renewing cycle for the same term at the conclusion of the Subscription Term (the “Renewal Term”). This applies to all Subscription Plans involving payment, and works the same for both monthly and annual renewals. Any written notice of Your intention not to renew shall be provided to the following email address: sales@quriobot.com. The email must come from the registered Quriobot Account owner.

SECTION 6: Termination

Article 6.1

Either You or We may terminate this Agreement for cause as a result a material breach by the other party of the terms hereof in this Agreement, if the defaulting party fails to cure such material breach within fifteen (15) calendar days of its receipt of written notice of the breach from the non-defaulting party. In addition, We may immediately terminate this Agreement if You: (i) terminate Your business activities or become insolvent; (ii) admit in writing to the inability to pay Your debts as they mature; (iii) make an assignment for the benefit of creditors; (iv) become subject to direct control of a trustee, receiver or similar authority; or (v) do not pay the fees when due in accordance with Your Subscription Plan. In the event this Agreement is terminated for cause due to Your uncured material breach, You agree, without limiting any of Our other rights or remedies, to pay all remaining fees payable through the remainder of Your Term.

Article 6.2

In the event this Agreement is terminated for cause by You due to Our uncured material breach, You shall be entitled to a pro rata refund of all fees previously advanced to Us from the date of the termination through the end of the Subscription Term.

Article 6.3

You may terminate this Agreement by requesting Your Account to be deactivated and deleted while logged into the Service. Quriobot may also terminate Your right to use the Site and/or Services with or without cause at any time. Quriobot shall notify You via email to Your registered email account if We terminate Your Account. Your obligation to pay accrued charges and fees accrued up to the date of termination, shall survive any termination of this Agreement. In the event of any termination of this Agreement, the limitations on Your use of the Services as set forth in Clause 7 and Our warranties as set forth in Clause 10 shall survive such termination.

Article 6.4

Upon expiration of the Subscription Term, or termination, howsoever occasioned, Your Subscription Plan shall immediately terminate and consequently, You may make use of the free version of the Service.

SECTION 7: Limited Licenses

Article 7.1

Subject to this Agreement, Quriobot grants You a limited, revocable, non-exclusive, non-transferable and non-assignable license to use the Site and/or access the Services as a software as a service (SaaS) solution for enterprise, and commercial use subject to the other terms of this Agreement. You hereby agree not to resell any part of the Services. You shall not transfer, lease, sub-license, modify, reverse engineer, decompile or disassemble the Site and/or any part of the Services. You shall not copy, adapt, alter, modify, translate, or create derivative works of the Site and/or Services without prior written authorization of Quriobot. You represent and warrant that You shall not use the Services for illegal purposes or for the transmission of information that may be classified as unlawful, libelous, abusive, obscene or that infringes any rights, including Intellectual Property Rights of others.

Article 7.2

You shall not permit Third Parties to use the Services, with the exception of clauses 2.5 and 2.6 above, including but not limited to shared use via a network connection, except under the terms of this Agreement.

Article 7.2

You shall not permit Third Parties to use the Services, with the exception of clauses 2.5 and 2.6 above, including but not limited to shared use via a network connection, except under the terms of this Agreement.

Article 7.3

In order to protect the Intellectual Property Rights to the Services, You shall not circumvent or disable any technological features or measures in the Services. You shall not use the Services, including in conjunction with, any device, program, or service designed to circumvent any deployed technological measures, in an attempt to control access to, or the rights in, a content file or other work protected by intellectual property laws.

Article 7.4

Any such forbidden use as details above shall constitute a material breach of this Agreement and shall prompt Us, at Our own discretion, to immediately terminate Your right to access the Service. Any breach of this Clause shall make You liable for damages suffered by Quriobot.

SECTION 8: Proprietary Rights

Article 8.1

Except as otherwise stated herein, all rights, titles and interest in the Site and/or the Services and any content contained therein is the exclusive property of Quriobot. Unless otherwise specified, the Services are for Your limited use only and if You copy or download any information from this Site and/or Service, You agree that You shall not remove or obscure any copyright or other notices or legends contained in any such information.

Article 8.2

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, frame, create derivative works from, transfer, or otherwise use in any other way for commercial or public purposes, in whole or in part, any information, software, products or Services obtained from the Site and/or the Services, except for the purposes expressly provided herein, without Quriobot’ s prior written approval.

Article 8.3

Except for those Intellectual Property Rights that are already owned, registered or vested in Your name, or those Intellectual Property Rights that are created by or for You during the duration of this Agreement, all Quriobot trademarks, trade names, Service marks, logos and other Intellectual Property Rights in and to the Site and Services are proprietary to Quriobot. Your use of any marks on the Site and Services in any manner other than as authorized in this Agreement, or as authorized in writing by Quriobot, shall be strictly prohibited.

Article 8.4

All Your trademarks, trade names, service marks and logos are proprietary to You. Quriobot's use of any of Your marks in any manner other than as authorized in this Agreement, or as authorized in writing by You, is strictly prohibited.

Article 8.5

In the course of performing the Services, Quriobot will have access to some of Your Data. All rights, title and interest in the Data is Your exclusive property, except as otherwise provided for herein throughout this Agreement.

Article 8.6

Quriobot shall not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, frame, create derivative works from, transfer, or otherwise use in any other way for commercial or public purposes, in whole or in part, any of Your Data belonging to You, except for the purposes of the provision of performing the Services expressly provided for herein, without any further prior need of approval or consent from You.

Article 8.7

For the avoidance of doubt, Quriobot will keep Your Data confidential and maintain Your Confidential Information in the strictest of confidence. In this respect, Quriobot will not disclose or permit disclosure of Your Data to any unauthorized person, and will only make such limited use as strictly necessary for Quriobot to perform the Services. For the avoidance of doubt, all such rights to Quriobot to use Your Data shall be granted solely for the duration of this Agreement and in accordance with Our Privacy Policy.

Article 8.8

You acknowledge and agree that Quriobot may disclose any Data if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce this Agreement; (c) respond to claims that any of Your content and/or Data violates the rights of Third Parties; or (d) protect the rights, property, or personal safety of Quriobot, the Site, the Services, its users, and the public.

Article 8.9

In the event that You provide Quriobot with any feedback, suggestions, comments or improvements with respect to the Site and/or Services, You hereby grant Quriobot with a non-revocable, sub-licensable and royalty free right and license to make use of, copy, disclose, license, and distribute such feedback, suggestions, comments or improvements in any manner without any obligations, of whatever kind, towards You. Nothing in this Agreement shall be construed as a limitation on Quriobot to make use, develop and market any Services incorporating the feedback, suggestions, comments or improvements that You have provided.

Article 8.10

For the avoidance of doubt, all such rights to Quriobot to use Your Data shall be granted solely for the duration of this Agreement.

SECTION 9: Confidential Information

Article 9.1

The person in receipt of Confidential Information (the “Receiving Party”) shall hold and maintain the Confidential Information in strictest confidence for the sole and exclusive benefit of the other party (for the purposes of this section, the “Disclosing Party”). Receiving Party shall ensure restriction of access to Confidential Information to its employees, contractors and Third Parties as is commercially and reasonably required and shall require those persons to sign and abide by nondisclosure restrictions at least as protective as those contained within this Agreement. The Receiving Party shall not, without the prior written approval from the Disclosing Party, use for Receiving Party's own benefit, publish, copy, or otherwise disclose to others, or permit the use by others for their benefit or to the detriment of the Disclosing Party, any Confidential Information. The Receiving Party shall return to the Disclosing Party any Confidential Information and all records, notes, and other written, printed, or tangible materials in its possession pertaining to Confidential Information immediately where the Disclosing Party so requests in writing.

SECTION 10: Warranties

Article 10.1

Quriobot warrants and represents to You that:

  1. The Intellectual Property Rights (including without limitation all copyright, trademarks, design rights, Service marks, whether registered or unregistered) in any material provided by Quriobot as part of the Site and/or the Services do not, to the best of Quriobot’s knowledge, infringe any Third Party Intellectual Property Rights when used in accordance with this Agreement;
  2. Quriobot will only use Your Data in accordance with this Agreement, including its annexes; and
  3. Quriobot represents and warrants to You that it has all necessary rights and authority to enter into the Principal Agreement and any Addendum to perform the Services.

Article 10.2

You represent and warrant that You will comply with all applicable laws and regulations applicable to You when using Our Service. You agree to provide and maintain a legally adequate privacy policy that accurately discloses Your practices with respect to the collection, use, and disclosure of Personal Data, including Personal Data collected through your use of Our Service. You are responsible for determining whether You are subject to any sector-specific privacy laws or regulations, including but not limited to the Health Insurance Portability and Accountability Act (HIPAA), the Gramm-Leach Bliley Act (GLBA), the Children’s Online Privacy Protection Act (COPPA), the Family Education Rights and Privacy Act (FERPA) or any law concerning the privacy of any collected personal information or other laws as may be applicable to You, and for determining whether Our Service is suitable for You to use in light of the application or potential application of any such laws or regulations. If You are subject to specific laws or regulations, You represent and warrant that your use of Our Service will be in accordance with such laws or regulations. Quriobot will not be held liable for Your failure to provide a legally adequate privacy policy or if Our Service does not meet the requirements imposed by any privacy laws or regulations to which you are subject.

Article 10.3

If You are located in the European Economic Area (EEA) or have any visitors in the EEA, You represent and warrant that You use the Service in accordance with the GDPR, including that You:

  1. will clearly describe in writing how You plan on using any Data processed, including for Your use of Our Service. We have developed some model wording You can use for this (please seek advice from Your own counsel before using it!);
  2. have complied, and will comply, with all regulations, as well as Data protection, electronic communication, and privacy laws that apply;
  3. have processed all Data relating to any individual in compliance with all Data protection laws and regulations; and
  4. You agree to indemnify and hold Us harmless from any losses, including attorney fees, that result from Your breach of any part of these warranties;
  5. You further agree that, if applicable to You, You have agreed to the Data Processing Agreement.

Article 10.4

You agree, in connection with Your use of the Service, to comply with all applicable export and re-export control laws and regulations. You warrant that You are not located in a United Nations Security Council sanctioned country and are not on a sanctioned persons list. You also warrant that You will not purchase the Service using funds sourced from a sanctioned country.

SECTION 11: Limitations

Article 11.1

In no event shall Quriobot, its owners, suppliers or any of their respective owners, directors, employees, contractors and/or agents be liable to You or any Third Party for any direct, indirect, special, exemplary, punitive or other consequential or incidental damages (including but not limited to any lost profits or revenue, interruption, loss of programs or other information, or any other pecuniary loss) arising directly or indirectly from (i) Your use of or access to the Site and/or Services, or any content, products or services distributed on or provided through the Site and/or Services, (ii) for any failure or interruption of the Site and/or Services; whether arising out of errors, omissions, loss of Data, defects, viruses, interruptions or delays in operations or transmission or any other cause, whether based on warranty, contract, tort (including negligence) or any other legal theory, even if Quriobot or its suppliers have been expressly advised of the possibility of such damages.

Article 11.2

In any event, and without prejudice to the above, Quriobot's total maximum aggregate liability under this Agreement, including any annexes herewith, or in respect of the use or exploitation of any part or all of the Site or Services, the content or user material in any manner whatsoever shall not exceed Your monthly subscription fee.

SECTION 12: Data Retention

Article 12.1

Quriobot commits to securely storing data on behalf of Our customers in accordance with their Subscription Plan and timeframes corresponding to each Subscription Plan. All data exceeding the stated timeframe will be routinely and automatically  deleted from Our systems.

Article 12.2

You expressly acknowledge and accept that Quriobot does not provide any archiving or backup services, and may delete Data that is no longer in use and exceeds the timeframes stipulated in the applicable Subscription Plan. Quriobot expressly disclaims all obligations with respect to archiving, storage and backup of Data.

SECTION 13: Assumption of Risk

Article 13.1

You use the Internet solely at Your own risk and subject to all applicable local, state, national, and international laws and regulations. While Quriobot has endeavored to create secure and reliable Site and Services, Quriobot is not responsible for the security of any information outside of its control. Quriobot shall have no liability for interruptions or omissions in Internet, network or hosting services. You assume the sole and complete risk of using the Site and the Services.

Article 13.2

You hereby declare that You are aware that as a result of the global nature of the Internet and World Wide Web, the Site and/or Services are available online and may generally be accessible from anywhere in the world at any time. Access to the Site and/or Services may not be legal by certain persons or in certain jurisdictions. Access to and use of the Site and/or the Services are at Your own risk and You shall be responsible for compliance with the laws of Your jurisdiction and any jurisdiction in respect of which You use the Site and/or Services. You agree to comply with all local rules regarding online conduct and acceptable content in any generated content.

SECTION 14: Links

Article 14.1

The Site and/or Services may include links to certain websites, materials, or content developed by Third Parties. Quriobot has not reviewed all of the sites linked to its Site and/or Services and shall not be responsible for the contents of any such linked material. The inclusion of any link does not imply endorsement by Quriobot of such material and Quriobot shall not be held liable in respect of any links contained therein. Use of any such linked material shall be at Your own risk. Quriobot reserves the right, in its sole and absolute discretion, to discontinue links to any other material at any time and for any reason.

SECTION 15: Advertising

Article 15.1

Unless You specifically withdraw Your consent to this clause by sending an email to sales@quriobot.com, You hereby acknowledge and consent to Quriobot making use of any of Your marks, logos and trade names to identify You as Quriobot’s user/customer on Quriobot’s Site and/or Services, in addition to any other marketing material.

SECTION 16: Enforcing security

Article 16.1

Actual or attempted unauthorized use of any of the Site and/or Services may result in the institution by Us of criminal and/or civil prosecution. For Your protection, We reserve the right to view, monitor, and record activity on the Site and/or Services without notice or further permission from You, to the fullest extent permitted by the Applicable Law, and only in accordance with this Agreement. This right extends to Our review of (tracking) activity and details pertaining to claimed violations by You. Any information obtained by monitoring, reviewing, or recording is subject to review by law enforcement organizations in connection with the investigation or prosecution of possible criminal activity on any of the Site and/or Services.

SECTION 17: Severability

Article 17.1

If any provision of this Agreement is found, by any court having competent jurisdiction, to be unenforceable, that provision shall be limited to the minimum extent necessary so that this Agreement shall otherwise remain in effect to the maximum extent possible.

SECTION 18: Indemnification

Article 18.1

Our Indemnification Obligations: We agree to indemnify, defend, and hold You harmless from and against any claims brought by Third Parties arising from or relating to Our violation of a Third Party’s Intellectual Property Rights directly arising out of Your use of the Services in accordance with the terms of this Agreement. Notwithstanding the foregoing, We shall have no indemnification obligation with respect to any claims (i) arising out of or related to Your Data (ii) to Your violation of any Applicable Laws; (iii) Your violation, whether alleged or actual, of any Third Party rights, including but not limited to Data protection and privacy rights.

Article 18.2

Your Indemnification Obligations: You shall indemnify, hold harmless and defend Quriobot, including any of its subsidiaries, officers, owners, partners, directors, employees, contractors, agents, subsidiaries, shareholders, licensors, suppliers and other partners (“Quriobot Indemnified Parties”), to the maximum extent permitted, in full and in perpetuity, and at Your own cost, from any third party liabilities, claims, costs, expenses, obligations, losses or damages, excluding indirect damages and consequential loss that may arise from (i) Your unauthorized use of any material obtained through the Site and Services; (ii) Your use and access to the Site and Services which is not in accordance with this Agreement; and (iv) Your violation, whether alleged or actual, of any Third Party rights.

Article 18.3

You shall be solely responsible with respect to defending any such claims, and for the payment of losses, costs, damages or expenses resulting from the foregoing to both a Third Party and to Quriobot in connection therewith. You shall not, without the prior express written approval of Quriobot, attempt to, or settle, dispose or enter into any proposed settlement or resolution of any claim (whether having been finally adjudicated or otherwise) brought against You, if such settlement or resolution results in any obligation or liability for Quriobot. Provided that this clause shall survive termination of this Agreement, howsoever occurred, and termination of Your access and/or use of the Site or Services.

SECTION 19: Governing Law and Dispute Resolution

Article 19.1

This Agreement is governed by, and construed in accordance with the laws of The Netherlands. Quriobot shall retain the right, at its option and for its exclusive benefit, to institute proceedings regarding or relating to Your use of the Site and Services in the Courts of law of the country in which You reside.

SECTION 20: Waiver of Jury Trial

Article 20.1

You and Quriobot waive their rights (if applicable) to a trial by jury relating to all claims and causes of action (including counterclaims) related to or arising out of this Agreement. This waiver shall also apply to any subsequent amendments or modifications to this Agreement.

SECTION 21: No Class Actions

Article 21.1

All claims between the parties, including parent companies and subsidiaries mentioned in clauses 2.5 and 2.6 above, related to this Agreement will be litigated individually and You will not consolidate or seek class treatment for any claim with respect to the Services.

SECTION 22: Waiver of Compliance of this Agreement

Article 22.1

Our failure to enforce, at any time, any of the provisions, conditions or requirements of the Agreement, or the failure to require, at any time, performance by You of any of the provisions of the Agreement, shall in no way waive Your obligation to comply with any of the provisions of the Agreement or Our ability to enforce each and every such provision as written.

Article 22.1

Any and all waivers by either party hereto of any provision, condition or requirement of the Agreement will only be effective against the other Party if it is in writing and signed by an authorized officer of that Party, and any such written waiver will not constitute a waiver of any future obligation to comply with such provision, condition or requirement.

SECTION 23: Assignment and Delegation

Article 23.1

Neither Party may assign or delegate any rights or obligations under the Agreement without the prior written consent of the other party. Notwithstanding the foregoing, both parties may assign their rights and obligations under the Agreement in connection with a consolidation, merger, acquisition or sale of substantially all of their assets, shares or activities without the prior written consent of the other party.

SECTION 24: Relationship of the Parties

Article 24.1

Subject to the contrary set forth herein, nothing contained in these Terms shall be interpreted or construed to create a partnership, agency, single employer, joint employer or any other type of employment relationship between the parties hereto, or to impose liability attributable to such relationship upon either party. Neither party will have any right, power or authority to enter into any agreement on behalf of, to incur any obligation or liability of, or to otherwise bind the other party.

SECTION 25: Survival

Article 25.1

Rights and obligations under this Agreement which by their nature are intended to survive termination, including without limitation the indemnification and liability limitations provisions set forth in this Agreement, shall remain in full effect after termination or expiration of the Agreement.

SECTION 26: Privacy / Data Protection

Article 26.1

Please refer to Our Privacy Policy for details on Our privacy practices with respect to the Quriobot service. You acknowledge that, by using Our Services, You may process information which is considered as being Personal Data and/or Personal Data information that is considered sensitive under the laws applicable to You. You acknowledge that You shall be solely and exclusively responsible to take all the necessary measures on Your website/app and for obtaining any consent that You are legally obliged to obtain from Your users/customers.

Article 26.2

By accepting the terms contained within this Agreement, including its annexes, You acknowledge represent and warrant that You shall comply with all applicable laws, including but not limited to Data protection and privacy laws and that You shall indemnify Quriobot Indemnified Parties against any Third Party claims related to violation of such applicable laws in the use of the Service.

Article 26.3

Privacy Policy on Your website/app : We shall not be held responsible or liable for Your failure to provide a legally adequate privacy policy that discloses Your use of Our Services. Failure to implement privacy policy compliant with applicable data protection laws on Your website/app might result in the termination of Your Account.


Privacy Statement

This Privacy Statement was last updated on 1st of May 2018.


We will NEVER sell your personal data to anyone.

Quriobot enables the visitors of its websites and users of its services to be in control of their personal data. We also provide controls that allow Quriobot’ s users/customers to have control over the privacy of personal data that is captured by our service. This Privacy Policy provides information about how Quriobot processes and protects this data.

Quriobot considers data protection and privacy to be very important. We never sell personal data and we carry out all processing operations in strict compliance with the EU General Data Protection Regulation (“GDPR”) (specifically but not limited to Article 6(1)(b) to (f) and Article 28) as well as the Laws the Netherlands (together the “Applicable Law”). More information about the Dutch Data Protection Authority (m1622345) and about privacy can be found at https://autoriteitpersoonsgegevens.nl/.

For the purpose of this Privacy Policy, personal data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person (the “Personal Data”).

Responsibility for Processing Personal Data

Quriobot bears responsibility for lawfully processing your data as carried out on our site.

What kind of Personal Data is processed and for what purpose?

When offering our services, we may process personal data. This concerns data such as your name, contact details, date of birth, gender, email address, and also data about your interests as a user of one or more of our (mobile) websites (including apps), products or services. This data may be known to us because you have indicated that you care about certain topics or because we have derived your interests from the way you use our (mobile) websites (including apps), services or products. It may also be that you have given us access to certain data (like location data, or through links with social media). Our servers may also automatically register certain data, such as the referrer URL, location (city), browser type and language, and the date and time of your visit to our (mobile) websites (including apps).

We collect and process personal data for the following purposes, including through our (mobile) websites (including apps).

  1. for effectuating and implementing an agreement we have entered into with you;
  2. to offer and deliver to you the agreed services, products and/or information, as well as to adapt these to your needs and desires;
  3. to allow you the opportunity to post and share information on one of the websites, or - if a site includes this option - to contact other users;
  4. to make specific offers: for example, via email. Also an advert might be displayed on a (mobile) website or within an app of a product we suspects might interest you on the basis of the data processed. In optimizing this service, we may create a profile of you;
  5. to send you a newsletter, offer, user information, service notice or other electronic message;
  6. to analyze, maintain, optimize, protect and prevent from fraud our websites and related technologies;
  7. to comply with the rules and regulations applicable to us and for dealing with disputes and the execution of (audit) inspections;
  8. to conduct market research and compile management information for product and service development and to determine the (overall) strategy;

In principle, we will only save your personal data for as long as it is necessary for the aforementioned purposes.


Quriobot uses cookies to process information including standard internet log information and details of the visitor’s behavioral patterns upon visiting our site. This is done to provide you with a better experience, and to facilitate the use of certain functions. Cookies are small data files transferred onto computers or devices by sites for record-keeping purposes and to enhance functionality on our site. Quriobot does not process this information to identify individual users or to match it with further data on an individual user. Cookies are stored on your individual device and you have full control over their use. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser.

You can decide for yourself (at any time) if you want to accept or refuse your cookies or if you would like your browser to notify you when a cookie is being installed. You may, for example, withdraw consent for the use of cookies by third parties via http://www.youronlinechoices.eu/ and find information about deactivating cookies for any type of browser here http://www.allaboutcookies.org/manage-cookies/clear-cookies-installed.html

Should you visit Quriobot’s site or make use of its services with cookies deactivated, you may possibly not be able to use all of the functions on our site to the full extent.

Contact us via email

On our site you have the opportunity to contact us to ask us questions, for example via the contact form, we ask you for your contact information (e.g. name, email address etc.). We use this data solely in connection with answering the queries we receive.

If you receive emails from us, we may use certain analytics tools, to capture data such as when you open our email or click on any links or banners our email contains. This data helps us to gauge the effectiveness of our communications and marketing campaigns.

Quriobot Account When you sign up for and open an account with Quriobot, or sign up for our newsletters with content and offers, we may ask you to provide us with information such as your name, email address and details about your organization. As otherwise detailed in this Privacy Policy, we will solely process this information to provide you with the service you signed up for. Please refer to our Terms of Service for further details on registering and using the services offered by Quriobot.

You may deactivate your Quriobot account and/or unsubscribe from receiving content or offers from us at any time. Following termination of your account, we may retain your personal data (in part or in whole) in order to meet any regulatory and reporting requirements for the timeframes stipulated by law and in order to be able to address customer service issues.

Access and Disclosure to Third Parties

We use a select number of trusted external service providers for certain technical data analysis, processing and/or storage services. These service providers are carefully selected and meet high data protection and security standards. We only share information with them that is required for the services offered  and we contractually bind them to keep any information we share with them as confidential and to process Personal Data only according to our instructions.

Sub-Processor Address / country Service
Amazon Web Services Ireland Secure Cloud Service Platform for Data Storage
Google Ireland Limited Ireland Analytics
Mollie The Netherlands Payment Service Provider

We will only pass your data on to third parties without your express consent if we are obliged to do so by statutory law or an instruction by a public authority or court as outlined in our Terms of Service.

Your Data, Your Rights

You have a right to be informed of Personal Data processed by Quriobot, a right to rectification/correction, erasure and restriction of processing. You also have the right to receive from Quriobot a structured, common and machine-readable format of Personal Data you provided to us.

We can only identify you via your email address and we can only adhere to your request and provide information if we have Personal Data about you through you having made contact with us directly and/or you using our site and/or service. We cannot provide, rectify or delete any data that we store on behalf of our clients or customers.

To exercise any of the rights mentioned in this Privacy Policy and/or in the event of questions or comments relating to the use of Personal Data you may contact Quriobot’ s support team: privacy@quriobot.com.

Where you have provided consent, you may withdraw it at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing it. Whenever you withdraw consent, you acknowledge and accept that this may have a negative influence on the quality of the Quriobot Site and/or Services. You further agree that Quriobot shall not be held liable with respect to any loss and/or damage to your Personal Data if you choose to withdraw consent.

Duration of Processing

We will store your usage data until such time when you withdraw your consent for us to do so. All other data as specified above will be retained for as long as is necessary for the purpose(s) for which we originally collected it. We may also retain information as required by law.

Obligation to report data leaks

Quriobot, as Processor (“Processor”) guarantees, insofar as he is obliged to under the GDPR and the Telecommunications Act, to comply with the obligation to report data leaks. This means the access, destruction, modification or release of personal data from Hugo against the will of Hugo. The release (leakage) of information and the unlawful processing of data by third parties are considered to be data leaks.

Revisions to this Privacy Policy

We may revise this Privacy Policy from time to time. The most current version of this Privacy Policy will govern our practices for collecting, processing, and disclosing personal data. We will provide notice of any modifications by posting a written notice on our site.

If you have an account with us, we will notify you of any material modifications by sending you an email to the email address associated with your account unless you have unsubscribed from all email communications. Your use of the site and/or Services following the effective date of any modifications to the Privacy Policy will constitute your acceptance of the Privacy Policy, as modified. All changes to this Privacy Policy automatically take effect on the day you use the site and/or services.


This disclaimer was last modified on 1st of May 2018.

Despite the constant care and attention we pay to the composition of this website (https://quriobot.com and its subdomains) and the data contained therein, Hugo B.V. (acting under the brand name "Quriobot", hereinafter referred to as "Quriobot") cannot guarantee the completeness, accuracy or timeliness of the data and the contents of this site. In no event will Quriobot be liable for any incidental, indirect, consequential or special damages of any kind, or any damages whatsoever, arising out of or in connection with the use of this website or any linked websites.

Statements and opinions expressed in articles and announcements on the pages of this site are those of the author(s) and not (necessarily) those of the webmaster, the internet provider or Quriobot. Quriobot can in no way whatsoever be held responsible for the content of such views nor can it be held liable for any direct or indirect damages that may arise from such views.

Quriobot cannot guarantee that the information on this site is suitable for the purpose for which the information is consulted. All information, products and services are offered in the state in which they actually exist and without any (implicit) guarantee or warranty with respect to their suitability, fitness for a particular purpose or otherwise.

Quriobot neither guarantees nor supports any product or service mentioned on this website, nor does it warrant any assertions made by the manufacturers of such products. To this end, the user of this site is always recommended to obtain independent information and/or to perform independent research before using the information acquired via this website.

The information on this website is regularly supplemented and/or modified. Quriobot reserves the right to make any changes with immediate effect and without providing any notice thereof.

LINKS to other websites

On this website, you will find a number of links to other websites. Quriobot cannot be held liable for the content of these websites nor for the way in which these websites handle your (personal) data. For information in this regard, read the privacy policy, disclaimer, copyright notice and general terms & conditions, if available, of any website you visit.

This disclaimer was last modified on 1st of May 2018.

All (intellectual) property rights relating to the website of Quriobot (https://quriobot.com and its subdomains) and the logo of Quriobot, including but not limited to the trademark rights, are owned exclusively by Hugo B.V. (acting under the brand name "Quriobot", hereinafter referred to as "Quriobot"). Quriobot explicitly reserves all rights.

The (copy)rights to the concept (format) and content of this website (the information, images, sounds, texts and other information contained therein) are held exclusively by Quriobot and/or its licensors. The contents of this website are, outside of Quriobot, group companies and partners with which Quriobot maintains economic relations, for personal use only. Without the prior written consent of Quriobot, transmission, distribution or making available to third parties of the content of this website, or any part thereof, is prohibited, except to the extent strictly necessary to use this website.

If and insofar the content of this website includes contributions from users, the rights thereon are owned by these users (unless these rights have been renounced in the user terms of this website and/or these rights have been transferred to Quriobot).

Quriobot has the right, but not the obligation, to deny access to information or to remove information from this website if, at the sole discretion of Quriobot, there is (potential) infringement of third party rights.

Moreover, Quriobot also has the right, unless otherwise agreed with the author(s), to shorten submitted material and/or edit it. This applies to texts, music, video and images.


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